Check the full booking.
Match the equipment or experience to the requested dates. Check quantities, accessories, collection times and any turnaround period in the agreed availability source.
Check rental availability.
Manage bookings and returns.
For equipment hire, studios and activity operators, bring availability, booking terms, deposits and the return or completion of the experience into view.
A REQUEST YOU RECOGNISESee your workflow in a demo
Handle requests like this.
Two mirrorless camera kits and a wireless mic, Friday to Monday. Can we collect in QC?
ImmensiteI’ll check both kits, the microphone and the pickup window. You’ll see the rental fee, deposit and return terms before you confirm.
Rental extension
Customer
Can we keep both camera kits until Monday?
Two camera kits + wireless mic
- Original return
- Sunday
- Extended return
- Monday
Extension booked · Monday returnFrom request to confirmed action.
See the records to check, the customer confirmations to collect and the actions to complete.
Make the terms easy to agree.
Explain the rental fee, refundable deposit, return deadline and cancellation rules. Confirm the booking after the customer accepts and the required availability and payment checks succeed.
Track returns, refunds and outstanding charges.
Use staff-confirmed return and condition records for the next decision. Keep approved refunds, outstanding charges and exceptions attached to the booking.
Solve common operational problems.
Availability is a time range.
The same asset cannot serve overlapping bookings. Collection, return and turnaround time all matter before a promise is made.
Check accessories with the main equipment.
A kit may need batteries, cables or accessories. Confirm the complete request so a missing item does not surface at collection.
The return can change the balance.
Late returns and condition checks need evidence and policy decisions. Keep the refundable deposit separate from the rental charge while your team resolves the return.
Can it check individual items and overlapping dates?
We first agree how assets, quantities and booking windows are recorded. A pilot needs a tested availability source and conflict rules before it can confirm a specific item or slot.
When is a refundable deposit returned?
After your team records the return and completes the required policy checks, an approved refund can be requested. The customer receives confirmation only when the payment provider verifies the result.
First pilots focus on Messenger orders, verified payments and permitted follow-up. These industry examples are illustrative; workflow scope and system access are confirmed before activation.
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