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The #1 AI Agent for
all your customer conversations

An AI employee that helps customers choose, buy and come back.
Starting in Messenger. Across your locations and teams.

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rivet®Cream Pace sneaker with charcoal and cobalt details
RV-1048On its way
Today’s ETA · 5:30 pm
Illustrative tracking

Hi! Do you have these in a 39 near BGC?

Hi po! Your size is at Makati. Shall I hold a pair?

Yes, please. Can you deliver?

Of course po. You can pay through GCash. Delivery is included in the total.

Thank you po! Your payment is confirmed. Shall we deliver to 141 Salcedo Street, the same address as your last purchase?

Yes po, same address. Thank you!

Your pair is on the way, Bea! 141 Salcedo Street. ETA today, 5:30 pm. Thank you so much!

Rivet

Hi! Do you have these in a 39 near BGC?

Hi po! Your size is at Makati. Shall I hold a pair?

Yes, please. Can you deliver?

Of course po. You can pay through GCash. Delivery is included in the total.

Thank you po! Your payment is confirmed. Shall we deliver to 141 Salcedo Street, the same address as your last purchase?

Yes po, same address. Thank you!

Your pair is on the way, Bea! 141 Salcedo Street. ETA today, 5:30 pm. Thank you so much!

What if… +

Connect your customer channels.

Answer questions, keep customer history and involve your team across connected messaging channels.

Request a demo

Respond across channels.

Handle enquiries through Instagram, email, SMS and WhatsApp with your approved information.

Instagram

Do I need my own camera for the course?

Immensite

Not at all po. A loan camera is included. Would you prefer a weekend class?

The next step, made easy

Remember customer history.

Use previous conversations across connected channels after confirming the customer’s identity.

Email · Sofia

Hi, what time is my visit again?

Immensite

Friday at 10 po—for all three aircons at your Alabang address, including the upstairs unit you added on Instagram.

Instagram context kept

Keep your team in control.

Set the boundaries, review exceptions with their evidence, and pause or take over whenever a request needs a human decision.

Messenger-first pilots. Other channel journeys and cross-channel continuity are illustrative.

Automate sales and customer service.

Answer product questions, prepare orders, verify payments and follow up on unfinished enquiries.

See the product
Property enquiries

2BR near BGC, pet-friendly, under ₱60k?

Immensite

This one is ₱55k and welcomes pets po. Would Saturday suit you for a viewing?

Your shortlist is ready
Property enquiriesSuitable units shortlisted. Viewing requested.
Illustrative journeys. Start with a Messenger sales pilot.

Send reminders.
Reschedule appointments.

Explore appointment workflows
MONDAY14SEPTEMBER
2:30 pmA new time. All set.
Appointment updated
Forma Health

Hi Sam! Your appointment is tomorrow at 10. Still good for you?

Can we do after lunch?

Of course po. There’s a 2:30 opening. Shall I move you?

Yes, please.

All set po. Thank you, Sam! See you at 2:30.

Monday · 2:30 pm
Your appointment is updated.

Manage cancellations
and customer returns.

₱500 credit applied
Three months later

I’m moving away. Please cancel my membership.

Of course po, Ana. Your membership is cancelled. Access continues until September 30.

Thank you for being with us. If you return, there’s a ₱500 welcome-back credit waiting for you.

Hi! I’m back. Can I rejoin at BGC?

Welcome back po, Ana! Your ₱500 credit is here. Shall I apply it to your first month?

Yes, please. Thank you!

Welcome back po! Your first month at BGC is ₱2,700, with your credit applied.

Activation awaits payment.

Follow up on unfinished bookings.

Keep the original enquiry, check new dates and help the customer complete a booking. Stop reminders when they decline.

s
SomewhereMessenger
3:18 pm

Two rooms for six this weekend? I need to check with the group.

Of course po, Nico. The garden rooms are ₱24,000 for the stay. A ₱6,000 deposit confirms it when you’re ready.

Hi Nico! Would you still like help with your weekend plans?

Could we do next weekend instead?

I’ve checked po. Two garden rooms are available at the same rate. Here’s your revised stay and deposit link.

Yes please. Paid po!

Thank you, Nico! Your ₱6,000 deposit is confirmed. Both rooms are booked. The ₱18,000 balance is due on arrival po.

₱6,000 deposit confirmed

Illustrative journey. Follow-ups stay within your messaging rules.

Customer operations
for your industry.

Sales and service, shaped around your business.

Retail

Answer product questions, complete purchases and confirm delivery.

Explore use cases
Order & delivery
Customer

Can I get the sand sofa delivered on Saturday?

Linen two-seater
Finish
Sand
Total incl. delivery
₱28,900
ImmensitePaid · Saturday delivery confirmed

Hospitality & venues

Handle group requests, dietary needs, deposits and booking changes.

Explore use cases
Private dining
Customer

A private dinner for 18. Three are vegetarian.

Friday · 7:00 pm
Guests
18
Vegetarian menus
3
ImmensiteDeposit paid · Reservation confirmed

Services & appointments

Book and reschedule visits around your team’s availability.

Explore use cases
Appointment change
Customer

Can I move my dental cleaning to after lunch?

Monday · Dental cleaning
Original time
10:00 am
New time
2:30 pm
ImmensiteVisit moved · Reminder updated

Subscriptions & memberships

Manage pauses, billing changes and restarts under your plan rules.

Explore use cases
Membership pause
Customer

I’m away for six weeks. Can I pause my plan?

Six-week membership pause
Pause from
14 Sep
Restart on
26 Oct
ImmensiteBilling paused · Restarts 26 Oct

Business orders

Rebuild repeat orders with account pricing and quantities for every branch.

Explore use cases
Branch order
Customer

Same packaging order. Make Cebu 30 cases.

60 cases · Three deliveries
BGC20
Makati10
Cebu30
ImmensiteOne quote · Every branch included

Rentals & activities

Check equipment availability, agree extension fees and update return dates.

Explore use cases
Rental extension
Customer

Can we keep both camera kits until Monday?

Two camera kits + wireless mic
Original return
Sunday
Extended return
Monday
ImmensiteExtension booked · Monday return
Illustrative stories. Your workflow is scoped with your team.

See Immensite handle
your customer operations.

Book your demo

See how Immensite handles your customer enquiries, orders and payments.